A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Andover-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
Hirex Water Damage started because homeowners in Andover, NH kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Andover roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Emergency Water Damage in Andover isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Andover, NH licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Andover, NH warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Andover who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Andover call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Andover jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Andover line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Andover crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Andover units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Andover, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Andover properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Andover get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our Andover crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Because our equipment cache sits inside Andover, NH, most Andover calls see a technician on-site in under 60 minutes.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Andover dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Andover property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Every Andover job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Andover paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Andover dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the Andover job before any drying equipment starts running.
Our Andover on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Andover job as complete.
We regularly handle sewage backups in Andover using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Andover tech confirms it's safe.
Commercial response is a regular part of our Andover work — restaurants, offices, and multi-unit buildings included.
Most Andover residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Andover service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Andover and the surrounding zip codes listed below, plus neighboring communities throughout Andover, NH.
Andover is our home base, and our reach extends across Andover, NH through a network of staged equipment and on-call technicians. If your address falls inside or near Andover, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Andover, Andover, NHCall now and speak with a real Andover dispatcher, not a national call center.
Call +1-844-234-5373